Policies & Privacy

We want everyone on the course, both students and staff to have a great time. We have a few rules to ensure everyone has a great time, and it is important to follow them. If there are any rules you don’t understand, please ask any member of staff.

Things you should ALWAYS do:

Be on time for classes and activities every day. We don’t want you to miss any part of your lessons or activities. If you are late for them it will disrupt your classmates. Take an active part in lessons and all activities. The course will be at its most enjoyable if you try your best in all your lessons and activities. Be kind and friendly to other students and staff. Treat people as you want them to treat you. Take care not to endanger yourself or others. Your safety is our most important priority. Sometimes something might not appear to be dangerous but our staff are trained to know what can cause you or other students harm, so please listen to our staff members. Look after your belongings and the school. Please don’t leave your valuable belongings lying around. Don’t do anything that might damage or break anything belonging to the school. Speak English. We want you to speak English as much as possible, because this will help you to improve your communication skills in English. Speaking English in class and during the activities is especially important. Wear your lanyard with a name badge at all times. Your name badge has important information about what to do in an emergency and the emergency phone number. It also helps all staff get to know you.

Things you should NEVER do:

Smoke, obtain or drink alcohol, or take drugs. Drugs are illegal and you can be in serious trouble with the police! Smoking and drinking alcohol is illegal if you are under 18. If you are found with cigarettes or alcohol it will be taken from you and destroyed. We may have to send you home early. Steal or shoplift. As well as being morally wrong, you can get into serious trouble with the police. We will send you home early if you are caught doing this. Bring or buy knives, weapons or toy guns. British police can stop and search you to check if you have any knives or weapons. If they catch you with any weapons you could be in serious trouble. Certain types of toy guns that fire pellets might not be legal in the UK. Use bad language or fight with anyone. Bad language (including in your first language) and fighting just spoils the fun for everyone. If you have a disagreement with another student, try and work it out calmly or ask a staff member to help you. Use your mobile phone or any handheld equipment during lessons, meetings or activities, or after lights out (bed time). You will have plenty of time to stay in contact with friends and family. However, please give lessons, meetings and activities your full attention. Break any British law. Please ask any member of staff if you are unsure if anything is allowed. Behave in an anti-social way. For example: shouting in areas where you should be quiet, running in crowded areas, standing in large groups in the street. Don’t spoil other people’s fun.

The safety and wellbeing of our students is the most important thing for us. Rules and laws are there for everyone’s safety. Students who break the law, do not obey the course rules, who repeatedly misbehave, do not follow the instructions of course staff or otherwise disrupt or adversely affect the smooth running of the course will be asked to leave the course immediately at their own expense.

Safety

Please think about your actions and how they affect your safety and the people around you. If a staff member asks you to stop doing something because it isn’t safe, please stop doing it. If you see a fire, please sound the alarm. If you hear the fire alarm, please go directly to the fire meeting point which you will be shown on your first day with the member of staff you are with at the time. Do not leave the fire meeting point until told to do so. Do not open fire doors, as this will set off an alarm. It is against the law to set off the fire alarm for no reason or to play with fire safety equipment. You could be fined for this under the law and may be sent home early.

Living in Britain and Staying Safe

If there is an emergency that a member of staff is unable to deal with, the telephone number for the police, fire brigade or ambulance service is 999. The common European emergency number 112 is also used in the UK, so you can use either. Please note that our habits and rules in Britain may be different to those in your own country. Always remember: Be polite and join queues. Use bins. Do not leave litter anywhere. In some places you may be fined for dropping litter. Do not block paths or walkways. Think of other people who are around you. Do not cross roads until you see the green man. Remember that cars drive on the left so when you cross the road, look right first then left. Do not be loud and shout when you are in public places unless there is an emergency. Always say “hello”, “goodbye”, “please” and “thank you”. Everyone is equal in the UK, don’t treat people differently because of gender, race, nationality, religion, etc.